As an admin, you have the ability to reset passwords for users and other admins.
Watch this tutorial video for an overview of resetting passwords for users and other account admins, and scroll down for written directions.
Click on the pencil icon for any user, then click Reset Password.
You have two options:
- Randomly generate a password
- Set your own password, conforming to the requirements noted on the pop-up
Click Save & Copy, then send the new password to the user.
The orange dot and gray line in the Name column means either:
- the user has not logged in yet, or
- the user has not logged in yet since they were given a new password by an admin