Why should you send a pre-training email?
When users are added to Learn to Win, they will immediately receive a welcome email prompting them to navigate to Learn to Win to sign in and complete training.
It is important to send a pre-communication email to your learners prior to adding them to the platform. This way, they know to expect an email from Learn to Win and can be on the lookout for that to prepare for their training.
We have created a template email to use for your pre-communication email. This email is generic and should be updated for your specific needs.
Send your pre-communication email not even 24 hours before launching your training program.
What should you include in the pre-training email?
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The training topic/purpose (compliance, professional development, etc.)
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Notice that they will receive an invitation from Learn to Win to login, and this is a SAFE email
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Any pre-work you'd like the users to complete prior to training
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Date training should be completed (if applicable)
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a few quick tips to get started
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Check spam/trash
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Add learntowin.com to safe sender list
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Contact Support if you cannot find the welcome email or need additional technical support
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An internal contact for training questions
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Where to go for tech support: Support - Learn to Win
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Snazz it up! Make the email reflect your company's communication, add your logo!
Example Email
Note: Here is a template that Learn to Win uses. Copy and paste this as the starting point for your organization's email!
Hello,
We’re excited to invite you to participate in a new training program with the Learn to Win platform for [training content/purpose].
As a follow-up to this email, you will receive an invitation via email [and mobile] to register for Learn to Win. The platform is optimized for mobile devices (iOS and Android), but you can also access it on tablets or web browsers.
A few quick tips as you get started:
- If you don’t receive the email, be sure to check your spam folder. If it does land in spam, please consider adding the learntowin.us domain to your safe sender list in your email to ensure you receive future email notifications.
- Upon your first login, you’ll be prompted to change your password. Then, use your new password and [company] email address and log in to your Learn to Win account on any device.
- We’d like to target the completion of this training by [date, if applicable].
Let us know how we can support you and if you have any questions along the way. We’re here to help.
Warm Regards,